Rentxprime Privacy Policy

Rentxprime (Product of Quantapixel Software Solutions (OPC) Private Limited) (“we”, “our”, or “us”) respects the privacy of PG owners, hostel managers, landlords, and tenants who use our smart rent & PG management software. This policy outlines how we collect, process, store, and safeguard your data when using our web portal and mobile applications.

1 Information We Collect

When registering an account, managing properties, or paying rent through Rentxprime, we collect information necessary to deliver seamless property management services:

2 How We Use Your Information

We use the collected information strictly for operational and service enhancement objectives:

• Automated Rent Management: Generating monthly rent invoices, sending automated WhatsApp and SMS reminders, and reconciling digital payments.
• Tenant Onboarding & KYC: Enabling digital check-ins, police verification workflows, and secure digital agreements.
• Facility & Complaint Resolution: Routing maintenance requests between tenants and PG management staff.
• Account Security: Preventing fraudulent transactions and verifying user identity via OTP authentication.
• Customer Support: Providing real-time assistance via chat, email, or telephone.

3 Data Protection & Security

Quantapixel Software Solutions (OPC) Private Limited treats your data with enterprise-grade security protocols:

4 Payment Information Safety

Rentxprime integrates strictly with RBI-authorized payment aggregators (such as Razorpay, Cashfree, or UPI partners). We never store credit card CVV numbers, debit card PINs, or net banking passwords on our servers. All financial processing follows strict PCI-DSS compliance standards.

5 No Sale of Personal Data

We adhere to a strict policy: Rentxprime does not sell, trade, or rent personal data to third-party advertising companies. Your records are only shared with trusted infrastructure providers (cloud hosting, SMS gateways) required to run the core application services.

6 Your Rights & Control

You hold full rights regarding your personal information stored with Rentxprime:

• Access & Correction: View and update your profile, property listings, and personal details anytime via the app or web portal.
• Data Portability: Export rent statements, receipts, and tenant records in PDF/Excel format.
• Account Deactivation & Erasure: Request permanent deletion of your account and personal records upon clearing pending dues by writing to our support desk.